Shipping policy
Where we ship We ship across India to all serviceable PIN codes through reputed courier and logistics partners.
Shipping charges Shipping is calculated at checkout based on the item's weight, dimensions, and your delivery location. The exact shipping cost is shown before you complete payment. Oversized items (such as ladders and platform trolleys) may attract higher freight charges, which will be reflected at checkout.
Payment All orders are prepaid only — we do not offer Cash on Delivery (COD). You can use UPI or credit cards or any supported prepaid wallet. Orders are dispatched only after payment is confirmed.
Order processing & dispatch
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Orders are processed and dispatched within 1–2 business days of successful payment and order confirmation.
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Orders are not dispatched on Sundays or public holidays.
Delivery timelines
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Estimated delivery is 3–7 business days from dispatch, depending on your location.
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Remote or rural PIN codes may take longer.
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Delivery timelines are estimates and not guaranteed; delays may occur due to courier, weather, or force-majeure conditions.
Tracking Once your order is dispatched, we will share tracking details via email/SMS so you can follow your shipment.
Delivery checks Please inspect the package at the time of delivery. If the outer packaging is visibly damaged or tampered with, note it with the delivery agent and report it to us within 48 hours (see our Refund & Replacement Policy). We recommend recording an unboxing video for high-value items.
Incorrect address / failed delivery Please ensure your shipping address and contact number are accurate. Orders returned to us due to an incorrect address, repeated failed delivery attempts, or refusal to accept may attract re-shipping charges.
Questions about a shipment? Contact gobbler.sales@gmail.com or +91 33 4602 8800, Mon–Sat, 10:00 AM–6:00 PM IST (we aim to respond within 48 hours).